Within 24-36 hours your order will be processed, packaged and shipped via your stated method

Orders to the UK will usually take up to 3 days. For orders outside of the UK the delivery times will vary.

You can contact us via the contact page on the website or alternatively you can email info@lashdollsuk.co.uk and we will endeavor to respond within 1 working day.

We only accept sterling, however you can find a helpful currency converter on the website.

We accept most major credit cards, debit cards and PayPal. We also offer pay later with Clearpay on orders over £100. 

We post worldwide and no order is too small! If you're ordering to a country in the European Union, please order from our Europe site to avoid additional customs charges. 

We refund on all items where the refund has been requested within 30 days of purchase and provided the item is returned sealed and unused. This does not include tweezers which can not be returned for hygiene reasons. We also offer refunds on items that arrive faulty or are not as described. Please refer to out refund and return policy on our terms and conditions page here

If the item is no longer required of you change your mind, you will be liable for the costs of returning the item. If the incorrect item was dispatched to you, or the item arrives damaged we will reimburse your return postage costs. For clarification please refer to our terms and conditions page here.